Receptionist 

Job Responsibilities:

  • Comply with all departmental policies and service procedures/standards
  • Monitor and maintain cleanliness, sanitation and organization of assign work areas
  • Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture
  • Regularly communicating with other staff to maintains good relations
  • Build and maintain positive relationships with all tenants in order to exceed their needs
  • Create a positive company image in every interaction with internal and external tenants
  • Maintain positive guests/tenants and employee relations at all times
  • Be familiar with property safety, first aid and fire and emergency procedures and enforce these within the company
  • Room booking reservation and office supplies inventory
  • Support purchasing and company events organization
  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Do other tasks as required by management team

Job Requirements:

  • High School Degree/Bachelor’s degree in hospitality or relevant skill.
  • At least 1-year experience in hospitality related work.
  • High-level communication and networking skills.
  • Excellent interpersonal skills.
  • Ability to work well under pressure.
  • Good in English and/or Chinese.
  • Computer literacy (Office 365, Ms. Words, Ms. Excel, Internet & E-mail).

Job Benefits:

  • Health Insurance
  • Accident Insurance
  • Annual Leaves
  • Sick Leaves
  • Special Leaves
  • Public Holidays
  • Annual Staff Party
  • Training Opportunities
  • Other Leaves and Benefits

How to apply:

Interested candidates should send CV with three professional referees, a recent photograph and cover letter with copies of relevant certificates to Naki Head Office or hr@nakigroup.com. Shortlisted candidates will be notified and contacted for interview.

Contact Person: HR Department
Email Address: hr@nakigroup.com

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