Receptionist (Chinese Speaking)

Job Responsibilities 

  • Provides outstanding customer services at all time 
  • Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture  
  • Anticipate tenant’s needs, respond promptly and acknowledge all tenants/customers/guests  
  • Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key tenants, or other special tenants needs. 
  • Comply with all departmental policies and service procedures/standards 
  • Coordinates exchange of pertinent information between departments within the Front Office and directs exchange of information with other departments 
  • Ensures particularly tenants contact personnel, are familiar with members, known repeat tenants and other VIPs and provide special attention and recognition 
  • Monitor and maintain cleanliness, sanitation and organization of assign work areas 
  • Resolve tenants complaints, ensuring tenants satisfaction  
  • Do other tasks as required by Front Office Supervisor and Operations Manager 

Job Requirements: 

  • Knowledge: Local and international in hospitality industry 
  • Experiences: Minimum 1 year 
  • Computer and office technology: Microsoft Office, Internet, Email   
  • Language: Good command of English and Chinese. 
  • Skills: Time Management, Organizational Skills, communication and interpersonal skills, capacity building skills, people skills flexible, Team players and good in problem solving 
Contact Information: HR Department
Email Address: hr@nakigroup.com

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